Discos will compensate consumers for power delivery failure — NERC

Power distributors will be mandated to compensate consumers if they default on the required quantum of electricity under the new service reflective tariff regime, the Nigerian Electricity Regulatory Commission has said.

NERC disclosed that all Discos committed to delivering agreed quantum of power to customers in various categories beginning from September 1, 2020 when the new service reflective tariff regime started.

In a bid to ensure compliance with the agreement, the NERC will begin monitoring the Discos on a monthly basis.

The Vice Chairman, NERC, who doubles as commissioner at the commission, Sanusi Garba, told PUNCH in Abuja that the regulator had deployed a mechanism to monitor the Discos.

said, “The commission has come forward to say tariffs will be service based, meaning that you will pay your rates in correlation with the level of service you get.

“Now, obviously the commission has its own mechanism for monitoring the performance of the Discos.

This is because if a Disco says you are in Band C, it means the Disco is committed to giving you between 12 to 16 hours as minimum.”

Garba added, “So the role of the commission is to monitor and at the end of the month to determine which Disco has complied with their service commitment or not.

“And consumers will be compensated for failure to deliver on that service. We do not expect consumers to start putting gadgets to monitor electricity.”

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